Last reviewed: October 8, 2026
Modern Air of Katy is committed to improving the accessibility and usability of our website for people with disabilities.
We want customers and visitors to be able to learn about our residential HVAC services, review educational information, contact our company, and request service without encountering unnecessary digital barriers.
Accessibility is an ongoing process. Websites, browsers, assistive technologies, third-party services, and content can change over time. We welcome feedback when someone experiences difficulty using our website.
Modern Air of Katy uses the Web Content Accessibility Guidelines as a reference for our ongoing accessibility efforts.
Our goal is to improve alignment with applicable WCAG 2.2 Level AA guidance where reasonably possible. However, we do not claim that every page, feature, document, integration, or third-party service is fully conformant at all times.
We review and improve website content as we identify accessibility concerns or receive helpful feedback from users.
Our accessibility efforts may include reviewing and improving:
Keyboard navigation
Visible keyboard focus
Page headings and content organization
Descriptive page titles
Meaningful link text
Alternative text for informative images
Text and background color contrast
Form labels and instructions
Button names and functionality
Error messages and form feedback
Mobile responsiveness
Text resizing and browser zoom
Video captions or transcripts when applicable
Consistent navigation
Compatibility with commonly used assistive technologies
Because accessibility depends on the interaction among website code, content, browsers, devices, settings, and assistive technology, individual experiences may vary.
This website is designed to work with current versions of commonly used browsers and operating systems.
For the best experience, visitors may benefit from:
Using an up-to-date browser
Enabling browser accessibility features
Adjusting browser zoom or text size
Using built-in device display settings
Using keyboard-navigation features
Using preferred screen-reader, voice-control, magnification, or other assistive technology
Modern Air of Katy does not require visitors to use a particular browser or assistive technology to request HVAC service. If a website feature is difficult to use, please contact us so we can discuss another reasonable way to provide the requested information or assistance.
Some website features may be supplied or hosted by third parties. These can include:
Online booking tools
Contact and service-request forms
Review widgets
Maps
Live-chat features
Embedded videos
Social-media content
Financing or payment services
Analytics and security tools
Modern Air of Katy does not control every aspect of third-party platforms. Their accessibility may depend on the provider’s technology, policies, and updates.
We encourage third-party providers to make their services accessible. If you encounter a barrier involving a third-party feature on our website, please let us know. We will make reasonable efforts to help you access the relevant information or complete the intended task through another available method.
We do not claim that the website is free of every accessibility barrier.
Accessibility concerns may occasionally occur because of:
Newly added or updated content
Older images or documents
Third-party widgets or embedded content
Browser or device compatibility
Form behavior
Missing or incomplete text alternatives
Changes introduced by website themes, plugins, or updates
When we become aware of a meaningful accessibility problem, we will make reasonable efforts to investigate and address it within the limits of the website technology and our ability to control the affected content.
If you cannot use the online scheduling tool, contact form, live chat, or another website feature, you can contact Modern Air of Katy by telephone:
713-620-8900
Please explain that you are experiencing difficulty with a website feature and need assistance requesting HVAC service or accessing information.
Appointment availability depends on location, technician availability, weather, current demand, and the type of service requested. Calling by telephone does not guarantee immediate or same-day service, but it provides an alternative way to communicate with our company.
We welcome feedback about the accessibility of the Modern Air of Katy website.
When reporting a problem, please provide as much of the following information as you are comfortable sharing:
The page or feature you were trying to use
The web address of the affected page
A brief description of the problem
The device and browser being used
The assistive technology being used, if applicable
The information or service you were trying to access
Your preferred method of response
Please do not send passwords, Social Security numbers, complete payment-card information, medical information, or other unnecessary sensitive information.
You may contact us through the Modern Air of Katy contact page or call:
713-620-8900
We will make reasonable efforts to acknowledge accessibility feedback promptly, investigate the reported issue, and work toward an appropriate response.
The time needed to address a concern may depend on its complexity, the technology involved, whether a third-party provider controls the affected feature, and whether a website developer or service provider must make the correction.
If information on this website is not available to you in an accessible format, please contact us.
When reasonably possible, we will work with you to provide the requested information through another available method, such as:
Telephone assistance
A plain-text explanation
Help completing a service request
Another mutually workable communication method
The availability of a particular alternative format may depend on the content requested, the technology involved, and the nature of the service.
Modern Air of Katy may periodically update this statement and our accessibility practices as the website, its content, and supporting technologies change.
Accessibility improvements may include:
Correcting heading structure
Improving image descriptions
Clarifying links and buttons
Improving form instructions
Reviewing color contrast
Testing keyboard interaction
Addressing reported barriers
Evaluating third-party tools
Improving mobile usability
The “Last reviewed” date at the top of this page indicates the most recent review of this statement.
For accessibility assistance or to report a website accessibility concern, contact:
Modern Air of Katy Spring Branch, Houston, Texas Phone: 713-620-8900 Texas HVAC Contractor License: TACLA30277E
