Terms of Service

Last updated: October 8, 2026

These Terms of Service govern your use of the Modern Air of Katy website at https://modernairofkaty.com.

By accessing or using this website, you acknowledge that you have read and agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

Modern Air of Katy is a licensed Texas air-conditioning contractor operating under license TACLA30277E.

1. Purpose of This Website

This website provides general information about Modern Air of Katy, our residential HVAC services, service areas, appointment availability, maintenance plans, educational resources, and ways to contact our company.

The website may allow you to:

  • Request an HVAC service appointment

  • Request an installation or replacement estimate

  • Contact Modern Air of Katy

  • Review general service and pricing information

  • Access HVAC maintenance and troubleshooting information

  • Review available membership-plan information

  • Use links to third-party scheduling, review, mapping, financing, communication, or other services

Website content is provided for informational and communication purposes. It does not replace an on-site HVAC diagnosis or create an agreement to perform work.

2. Website Terms and Service Agreements

These Terms govern your use of the Modern Air of Katy website.

HVAC repairs, installations, maintenance plans, equipment purchases, warranties, pricing, payment terms, and other field services may be governed by a separate estimate, proposal, invoice, membership agreement, manufacturer warranty, financing agreement, or service agreement.

If a conflict exists between these website Terms and an applicable written service document accepted by Modern Air of Katy and the customer, the applicable service document will control with respect to that service.

Nothing published on this website creates a warranty, service guarantee, contractual commitment, or obligation to perform work unless that commitment is expressly included in an applicable written agreement.

3. Acceptable Use

You may use this website only for lawful purposes.

You agree not to:

  • Use the website in a way that violates applicable law

  • Attempt to gain unauthorized access to the website, its server, forms, accounts, or connected systems

  • Interfere with the operation or security of the website

  • Submit false, misleading, fraudulent, abusive, or unlawful information

  • Use automated systems to collect website content without authorization

  • Introduce viruses, malicious code, or other harmful material

  • Impersonate another person or misrepresent your identity

  • Use website content in a way that infringes the rights of Modern Air of Katy or another party

Modern Air of Katy may restrict access to the website when reasonably necessary to protect the website, our business, our customers, or other users.

4. HVAC Information and Safety

Articles, troubleshooting information, maintenance guidance, cost guides, FAQs, and other HVAC content on this website are provided for general educational purposes.

Website information is not a substitute for:

  • An on-site diagnosis

  • A professional safety inspection

  • Manufacturer instructions

  • Applicable building codes

  • Permit requirements

  • Utility-company guidance

  • Emergency assistance

  • Advice based on the actual condition of your equipment and home

Different HVAC failures can produce similar symptoms. A diagnosis cannot be confirmed solely from website information, photographs, text messages, telephone descriptions, or online forms.

Do not open HVAC electrical panels, handle refrigerant, bypass safety controls, work on gas piping, alter combustion equipment, or attempt high-voltage repairs based solely on information provided on this website.

If you smell gas, suspect a carbon-monoxide problem, see smoke or fire, or believe there is an immediate electrical or safety hazard, leave the affected area and contact the appropriate utility company or emergency service. Do not rely on a routine website service request for an emergency.

5. Service Requests and Appointments

Submitting a form, leaving a voicemail, sending a text message, requesting an appointment online, or contacting Modern Air of Katy does not guarantee service availability or create a confirmed appointment.

An appointment is confirmed only after Modern Air of Katy communicates the scheduled date, arrival information, or service window.

Appointment availability may be affected by:

  • Your location

  • Technician availability

  • Weather

  • Extreme temperatures

  • Current service demand

  • Equipment accessibility

  • Parts availability

  • Safety conditions

  • The time the request is received

  • The type and complexity of the requested service

References to same-day, urgent, after-hours, or 24-hour contact availability do not guarantee that a technician will arrive within a particular period or that every repair can be completed during the initial visit.

If you need to change or cancel an appointment, contact Modern Air of Katy as soon as practical. Any applicable cancellation, trip, diagnostic, or service charges should be confirmed when the appointment is scheduled.

6. Estimates, Pricing and Promotions

Website pricing, promotional offers, discounts, cost ranges, and examples are provided for general planning purposes unless expressly stated otherwise.

Final pricing may depend on factors including:

  • Diagnostic findings

  • Equipment condition

  • Equipment make, model, age, and refrigerant type

  • Parts and materials required

  • Equipment accessibility

  • Labor requirements

  • System configuration

  • Installation conditions

  • Ductwork, electrical, drainage, gas, venting, or structural requirements

  • Permit or inspection requirements

  • Parts availability

  • Manufacturer requirements

  • Warranty coverage

  • The approved scope of work

A binding price is established only through an applicable written estimate, proposal, invoice, or service agreement accepted by the customer and Modern Air of Katy.

An online or telephone description of a problem may not reveal every condition affecting the work. If additional conditions are discovered, Modern Air of Katy will explain the findings and obtain authorization before performing work outside the approved scope when additional authorization is required.

Promotions may be subject to eligibility requirements, expiration dates, system limits, service-area restrictions, scheduling availability, and other stated terms. Unless expressly stated otherwise, promotions cannot be combined.

“Free estimate” language applies only to qualifying installation or replacement projects unless Modern Air of Katy expressly states otherwise. Diagnostic and repair visits may involve a service or diagnostic charge.

7. Repair and Replacement Recommendations

Modern Air of Katy evaluates HVAC equipment based on the conditions present during the service visit.

Recommendations may consider:

  • Equipment age and condition

  • Diagnostic findings

  • Repair history

  • Current repair cost

  • Parts availability

  • Refrigerant type

  • Manufacturer or parts-warranty coverage

  • Comfort and humidity performance

  • Energy use

  • Installation condition

  • Expected remaining service life

  • Customer priorities and budget

Website content discussing equipment age, repair percentages, expected service life, efficiency, or replacement considerations is general guidance. It does not determine the correct recommendation for every system.

Modern Air of Katy does not guarantee that a repair will prevent every unrelated future failure or that replacing one component will restore other aging components to new condition.

8. Warranties

Warranty coverage varies according to the equipment, manufacturer, registration status, approved service, installation package, maintenance requirements, and written proposal.

Nothing on this website creates a warranty unless the warranty is expressly included in an applicable written estimate, proposal, invoice, manufacturer document, or service agreement.

Manufacturer warranties are provided by the applicable manufacturer and may be subject to:

  • Timely equipment registration

  • Original-owner requirements

  • Installation requirements

  • Maintenance requirements

  • Documentation requirements

  • Parts limitations

  • Labor exclusions

  • Transfer restrictions

  • Other manufacturer terms

Customers should review the applicable written warranty documentation. References to potential warranty coverage on the website do not guarantee that a particular repair, component, labor charge, or replacement will be covered.

9. Maintenance Plans

Information about the Modern Air of Katy Pro Performance Maintenance Plan is provided for general informational purposes.

Membership benefits, prices, credits, discounts, appointment priority, included services, exclusions, eligibility, renewal terms, and cancellation conditions are governed by the current maintenance-plan terms provided at enrollment.

Priority scheduling does not guarantee a particular arrival time or immediate repair completion. Weather, technician availability, location, current demand, safety, equipment accessibility, and parts availability may affect scheduling and completion.

If website information differs from the current written maintenance-plan agreement, the applicable written agreement controls.

10. Electronic Communications

When you submit contact information through the website, request service, or otherwise contact Modern Air of Katy, you authorize us to respond regarding your request using the contact information you provide.

Communications may include:

  • Appointment questions

  • Scheduling information

  • Arrival updates

  • Service-related messages

  • Estimate or proposal information

  • Follow-up communication

  • Maintenance reminders

  • Responses to questions you submit

Depending on the method you select, communication may occur by telephone, email, or text message. Message and data rates may apply.

Consent to receive communications is not a guarantee of service availability.

If Modern Air of Katy sends recurring automated or promotional text messages, any additional consent, message-frequency, opt-out, and help instructions presented at the point of collection will also apply. Where supported, you may reply STOP to opt out of recurring text messages and HELP for assistance.

Consent to receive marketing communications is not a condition of purchasing HVAC services.

For more information about how personal information is collected and used, review our Privacy Policy.

11. Information You Submit

You are responsible for ensuring that information submitted through the website is accurate and that you are authorized to provide it.

Do not submit:

  • Passwords

  • Social Security numbers

  • Complete payment-card information

  • Medical information

  • Government identification numbers

  • Other sensitive information not reasonably necessary for an HVAC service request

Submission of information does not obligate Modern Air of Katy to accept a project, provide an estimate, schedule an appointment, or perform a service.

12. Third-Party Services and Links

The website may link to or use services operated by other companies, including scheduling platforms, maps, review platforms, payment or financing providers, social-media services, analytics providers, communication tools, and embedded content.

Modern Air of Katy does not control third-party websites or services and is not responsible for their:

  • Availability

  • Security

  • Accessibility

  • Content

  • Accuracy

  • Terms

  • Privacy practices

  • Technical performance

Use of a third-party service may be governed by that provider’s terms and privacy policy.

A link to another website does not necessarily constitute an endorsement of all content, products, services, or claims available through that website.

13. Intellectual Property

Unless otherwise stated, the text, branding, logos, graphics, page designs, original photographs, videos, downloadable materials, and other original content on this website are owned by or licensed to Modern Air of Katy and are protected by applicable intellectual-property laws.

You may view and print reasonable portions of the website for personal, noncommercial use.

You may not reproduce, republish, distribute, sell, scrape, modify, or commercially exploit website content without prior written permission, except as permitted by applicable law.

Third-party names, logos, trademarks, photographs, reviews, and other materials remain the property of their respective owners.

14. Website Availability and Accuracy

Modern Air of Katy works to keep website information useful and reasonably current, but we do not guarantee that every page will always be complete, current, accurate, uninterrupted, secure, or free from technical errors.

Website information may become outdated because of changes involving:

  • Equipment and technology

  • Manufacturer requirements

  • Product availability

  • Refrigerants

  • Pricing

  • Promotions

  • Service areas

  • Appointment availability

  • Regulations

  • Warranty terms

  • Maintenance-plan terms

  • Third-party services

Modern Air of Katy may update, correct, remove, or reorganize website content at any time.

15. Disclaimer of Website Warranties

To the extent permitted by applicable law, this website and its informational content are provided on an “as available” and “as is” basis.

Modern Air of Katy does not make a website-based guarantee that:

  • The website will always be available

  • Every error will be corrected immediately

  • Website information will apply to every HVAC system or home

  • Following general troubleshooting information will resolve a problem

  • A particular service, part, appointment, price, promotion, or result will be available

This website disclaimer does not eliminate any written warranty or obligation expressly included in an applicable service agreement, proposal, invoice, maintenance-plan agreement, or manufacturer warranty.

16. Limitation of Liability for Website Use

To the extent permitted by applicable law, Modern Air of Katy will not be liable for indirect, incidental, special, exemplary, or consequential damages arising solely from use of—or inability to use—this website or reliance on its general informational content.

This section applies to website use and is not intended to waive rights or obligations that cannot legally be waived or to replace the terms of an applicable written service agreement.

Some jurisdictions do not allow particular liability limitations. In those circumstances, the applicable limitation will apply only to the extent permitted by law.

17. Governing Law

These Terms and your use of the website are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute involving services performed by Modern Air of Katy may also be governed by the applicable estimate, proposal, invoice, financing agreement, membership agreement, warranty, or service agreement.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. No Waiver

A delay or failure by Modern Air of Katy to enforce a provision of these Terms does not waive the right to enforce that provision later.

20. Changes to These Terms

Modern Air of Katy may update these Terms when website features, business practices, services, legal requirements, or third-party tools change.

The revised Terms become effective when posted on this page unless another effective date is stated. The “Last updated” date at the top of the page identifies the latest revision.

Your continued use of the website following an update constitutes acceptance of the revised website Terms.

21. Contact Modern Air of Katy

Questions about these website Terms may be directed to:

Modern Air of Katy Spring Branch, Houston, Texas Phone: 713-620-8900 Texas HVAC Contractor License: TACLA30277E

You may also contact us through our Contact Modern Air of Katy page.